At the end of a two-and-a-half day retreat for the BA managers, in which Serageldin delivered no less than six lectures and moderated the debate among the 120 participants, both staff and director declared themselves satisfied with the results. The six themes were:
- A recapitulation of past management retreats
- Benchmarking and change management
- Understanding financial accounts
- Project management and budgeting
- Personnel issues
- Statutory and administrative issues